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Provided Support
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Advanced Options
11727
Cisco
8771
HPE
1484
Lenovo
671
HP
657
Zebra
430
APC
333
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304
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219
Veritas
134
Microsoft
130
Barracuda
127
Extreme Networks
125
Fortinet
114
Datalogic
93
VMWare
88
Eaton
62
Red Hat
59
Datto
57
Veeam
41
CyberPower
34
ASUS
19
Vertiv
18
Epson
15
Logitech
12
Jabra
9
Poly
8
Kyocera
7
NVIDIA
6
Acronis
6
Cambium
5
McAfee
3
HoneyWell
3
Samsung
3
SMART Technologies
3
Dynabook
2
Canon
2
Synology
2
Citrix
1
Ergotron
1
QNAP
1
Toshiba
1
Juniper Networks
1
CommVault
5762
$0 - $300
5252
$300 - $900
5027
$900 - $2400
4939
$2400 - $6400
4808
$6400+
20812
Service
4389
Warranty
5837
1 Year
3625
3 Year
2579
5 Year
1657
4 Year
1163
2 Year
55
7 Year
30
1 Month
27
12 Month
24
36 Month
21
6 Year
18
24 Month
16
1 Incident
12
3 Year / 2 Incident
7
3 Year / 3 Incident
6
4 Year / 2 Incident
5
2 Year / 2 Incident
4
1 Day
4
1 Year / 1 Incident
4
60 Month
3
21 Month
2
3 Hour
1
1 Year / 10 Incident
1
120 Day
1
240 Minute
1
3 Month
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
14979
Phone Support
11260
Parts Replacement
9817
Replacement
7992
Repair
7693
Web Knowledge Base Access
7085
New Releases Update
2512
Remote Diagnosis
2083
Software Update
1572
Diagnosis
1292
Software Upgrade
1225
Defective Media Retention
1185
Web Support
1042
Email Support
1029
Software Support
631
Hardware Support
493
Accidental Damage Protection
475
Software Maintenance
335
Online Training
321
Knowledge Base Access
299
Comprehensive Defective Material Retention
273
Troubleshooting
250
Hardware Maintenance
220
Remote Technical Support
217
Configuration
210
Installation
209
Visual Remote Guidance
207
Commissioning
171
Escalation Support
141
Consulting
136
Security Update
116
Firmware Updates
111
Online Support Tools Access
109
Comprehensive Coverage
101
Logistics
95
Reporting
95
Travel Expense Coverage
94
Online Return Material Authorization (RMA)
91
Escalation Management
89
Remote Monitoring
88
Fax-On-Demand
82
Training
75
Live Chat
73
Mechanical Breakdown
70
Software Application Support
58
Data Retention
58
Intrusion Definition Update
58
Monitoring
56
Collaborative Call Management
52
Preventive Maintenance
51
Drive Retention
9463
On-site
3743
Service Depot
443
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site